BELOTTI · CARE BETWEEN JOURNEYS
BELOTTI Luggage Care Guide
Thoughtful care. Ready for the next journey.
This luggage care guide covers cleaning, handling and storage, with practical steps to help you look after your BELOTTI suitcase between journeys.
Use this guide alongside the care instructions supplied with your suitcase. If you are unsure how to clean a surface or care for a part, contact us before you begin.
A gentle clean after each journey
Empty every compartment and check the care instructions supplied with your suitcase. Begin gently, without harsh products or unnecessary pressure.
01 · The outer shell
Remove loose dust with a soft cloth. For routine surface dirt, wipe gently with a clean, slightly damp cloth, then dry with a soft towel.
Avoid abrasive pads, bleach, solvents and harsh cleaning products. Do not try to polish out scratches or apply a stain remover without confirming that it is suitable for your finish.
If a mark remains, contact us before trying a stronger cleaning product.
02 · The inside
Remove loose crumbs and dust with a soft brush. Check pockets, dividers and the edges of the lining before putting the case away.
For a spill or stain, check the lining’s care instructions first. Do not assume that the lining can be removed or machine-washed. Let the interior dry completely before closing the case.
Keep liquids securely contained when packing to help prevent spills inside your luggage.
Care for the parts that move
Wheels
After travel, gently remove visible dirt, hair and thread around the wheels. Check that they turn freely before your next trip.
Lift your suitcase over stairs, kerbs and rough obstacles. If a wheel does not turn freely or feels loose, avoid forcing it and contact us for advice.
Handles
Use the fixed carrying handles when lifting your suitcase. The telescopic handle is for guiding the case while it rolls.
Retract the telescopic handle for storage and transport. If it jams or will not lock into position, avoid pulling harder or taking it apart.
Zips & locks
Keep fabric clear of the zip and close the case without force. If the sides do not meet comfortably, rearrange or reduce the contents.
Follow the instructions supplied with your lock. If you need help resetting it, send us the suitcase model and a clear photo of the lock so we can identify the correct mechanism.
BEFORE YOU CLOSE THE CASE
Give every detail room to work
Arrange belongings so the case closes naturally. Keep loose straps and clothing away from the zip, and avoid placing unnecessary pressure on the shell, handles or wheels.
Do not sit or stand on your suitcase to close it. Your airline’s baggage allowance does not tell you how much weight your suitcase can safely carry.
BETWEEN JOURNEYS
Store it clean. Store it dry.
Allow the shell and lining to dry fully before storage. Choose a dry place away from direct heat and prolonged sunlight, and retract the telescopic handle.
Avoid placing heavy items on top of the case. If you store one suitcase inside another, check that it fits without pressure on the lining, wheels or handles.
Before your next journey, check that the inside is dry and that the wheels, handles, zip and lock work properly. Contact us if anything needs attention before you pack.
HERE TO HELP
Need help caring for your suitcase?
Tell us your BELOTTI model and what needs attention, and include a clear photo. We can help you understand the next step before you attempt a repair. Keep your receipt or invoice and any warranty documents for warranty enquiries.
BELOTTI follows the applicable SHONATI warranty policy. Any warranty claim is assessed against the terms for your product. Read the policy below or contact us for guidance.
If your suitcase is damaged during transport, report it to the airline or transport company as soon as possible.